Microsoft mb-200 ExamMicrosoft Dynamics 365 Customer Engagement Core

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NEW QUESTION 1

You ate a Dynamics 365 for Customer Service system administrator. You create a business rule for the Case form. The business rule marks some fields as required when the Created On date field does not equal the Modified On date field.
You activate the business rule. The form does not made the specified fields as required when the condition is met
You need to determine the cause of the issue. What is the cause?

  • A. the fields to be required are set to Optional at the field properly level
  • B. the Created On and Modified On date fields are not included on the form
  • C. Created On and Modified On are system fields and cannot be used in business rules
  • D. the Created On and Modified On date fields are in a hidden tab on the form

Answer: B

Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/create-business-rules-recomme

NEW QUESTION 2

You are a Dynamics 365 for Customer Service system administrator. You create a workflow that requires customizations to automate lead follow-up activities.
You need to migrate the production customizations to this new Dynamics 365 production instance. You must not migrate any data to the production instance.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
MB-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
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NEW QUESTION 3

You are a Dynamics 365 for Customer Service administrator.
A user must be able to view system posts and activities in a dashboard. You need to create the dashboard for the user.
Which components should you use? To answer, select the appropriate options in the answer area. NOTE; Each correct selection is worth one point.
MB-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
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NEW QUESTION 4

You are the system administrator for Dynamics 365. You add a custom URL field tor the Account entity. You need to make changes to a custom field.
Which four fields can you change after the initial change? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
MB-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
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NEW QUESTION 5

You create and share a Microsoft Flow button for the Account entity. The button sends a Microsoft Teams meeting invitation from Dynamics. Which users can view the flow button run history?

  • A. People with the appropriate role can see all run history.
  • B. Every user can view all run history.
  • C. System administrators may only view the run history.
  • D. Each user can only view their run history.
  • E. Only the user who creates the button can view the run history for all users.

Answer: E

Explanation:
References:
https://docs.microsoft.com/en-us/flow/share-buttons

NEW QUESTION 6

You ate a Dynamics 365 for Customer Service system administrator. You create a workflow that requires customization to automate lead follow-up activities.
You need to migrate the production customization to this new Dynamics 365 production instance. You must not migrate any data to the production instance.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
MB-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
MB-200 dumps exhibit

NEW QUESTION 7

You are a Dynamics 365 Customer Engagement system administrator. You have the following security design for a Parent Business Unit:
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Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
MB-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/hierarchy-security

NEW QUESTION 8

You are a Dynamics 365 for Customer Service system administrator. You implement Dynamics 365 for a customer.
The customer wants to use Microsoft OneNote in Dynamics for a custom entity. The OneNote tab does not appear in the Timeline.
You need to make the tab visible. What is the first action you should perform?

  • A. Grant access under the user's product licenses.
  • B. Check document management for the entity in the default solution.
  • C. Grant access in the user's security role.
  • D. Enable the entity for Microsoft SharePoint document management.

Answer: D

Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/set-up-onenote-integration-in-dyna

NEW QUESTION 9

You are a Dynamics 365 for Customer Service system administrator. A user experiences slow performance when using Dynamics 365. You need to check the latency of the environment.
What should you do?

  • A. Use the organization Insights tool.
  • B. View the Health section of Microsoft Office 365 Admin portal.
  • C. View the Power platform Admin center.
  • D. Run the Dynamics 365 Diagnostics tool.

Answer: D

Explanation:
https://community.dynamics.com/365/customerservice/f/763/t/285347

NEW QUESTION 10

You need to move changes to the production environment. What should you do?

  • A. Import an unmanaged solution with a default publisher.
  • B. Import a managed solution with a default publisher.
  • C. Import a managed solution with a custom publisher.
  • D. Import an unmanaged solution with a custom publisher.

Answer: C

NEW QUESTION 11

You are a Dynamics 365 for Customer Service system administrator.
Users report that a subgrid from the Onsite Goals custom entity takes a very long time to load on the Account records page.
You need to improve the query load time and optimize the Onsite Goals entity. Which action should you perform?

  • A. In the Dynamics 365 Diagnostic tool, run the diagnostic test.
  • B. In System Jobs, resume paused system jobs.
  • C. In the Data Performance view, use the Optimize function.
  • D. In an Internet browser, in the browser options, set the option to retain browser history.

Answer: C

NEW QUESTION 12

You are a Dynamics 365 for Customer Service system administrator. Your organization deploys Dynamics 365 for Outlook. The sales team reports the following synchronization issues between Dynamics 365 and Outlook:
• Microsoft PowerPoint presentations are missing from meeting invitations that are sent (rom Dynamics 365.
• Outlook task lists are not visible in Dynamics 365-
You need to enable system settings to help address these issues.
Which two settings should you enable? Each correct answer presents a part of the solution. NOTE; Each correct selection is worth one point.

  • A. Synchronize appointment attachments with Outlook or Exchange
  • B. Exchange folder-level tracking
  • C. Go Offline
  • D. Synchronize tasks that assigned in Outlook

Answer: AD

Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-addin/admin-guide/configure-syn

NEW QUESTION 13

You provide add-on components tot Dynamics 365. The deployment requirements for many add-ons are different.
You need to ensure that you meet the deployment requirements for add-ons.
Which solution types should you use? To answer, drag the appropriate solution types to the correct requirements. Each solution type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
MB-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
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NEW QUESTION 14

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are developing a Dynamics 365 app for a blank. The app must display information about loan accounts and the customers assigned to those items.
You need to model the relationships between objects used by the app. Solution: Generate entity diagrams by using the metadata diagram tool. Does the solution meet the goal?

  • A. Yes
  • B. No

Answer: A

NEW QUESTION 15

A company identifies a new opportunity.
Sales associates must collaborate to convert the opportunity to a sale. All associates have access to Microsoft SharePoint but some associates do not have access to Dynamics 365 for Sales.
You need to ensure that users can collaborate on a single platform that directly integrates with Dynamics 365 data.
Which tool should you use?

  • A. Microsoft Skype for Business
  • B. Microsoft OneDrive for Business
  • C. Yammer
  • D. Microsoft Office 365 Delve
  • E. Microsoft Office 365 Groups

Answer: E

Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/collaborate-with-colleagues-using-

NEW QUESTION 16

You manage a Dynamics 365 for Customer Service instance. You must modify the unit price from two decimal places to four decimal places. You need to ensure the unit price displays with four digits after the decimal. What should you configure?

  • A. Currency field type to whole number
  • B. Base Currency to use four decimal places
  • C. Currency Precision to use four decimal places
  • D. Currency Conversion to use four decimal places

Answer: C

NEW QUESTION 17

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Microsoft Dynamics 365 administrator for Contoso, Ltd. A user named Elizabeth Rice signs in to Dynamics 365 by using the following sign in name: Elisabeth.Rice@contoso.com.
After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign in name for the user without losing any application history.
Solution: From Dynamics 365, select Email Configuration. In the active mailbox for the user, update the name.
Does the solution meet the goal?

  • A. Yes
  • B. No

Answer: B

NEW QUESTION 18

An organization plans to deploy Dynamics 365.
You need to ensure that the organization can track the following information:
* prospect to cash process
* customer service cases
* work breakdown structure
* serviceable assets for customers
Which apps should you implement? To answer, drag the appropriate apps to the correct features. Each app may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
MB-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
MB-200 dumps exhibit

NEW QUESTION 19

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear in the review screen.
You are developing a Dynamics 365 app for a bank. The app must display information about loan accounts and the customers assigned to those items.
You need to model the relationships between objects used by the app.
Solution: Access Solution Explorer and take a screenshot of the entities, forms, views, charts, fields, 1:N relationships, N:1 relationships, and N:N relationships.
Does the solution meet the goal?

  • A. Yes
  • B. No

Answer: B

NEW QUESTION 20

You are a Dynamics 365 for Customer Service system administrator. You create a custom entity named Buildings and add it to the Sales app.
When a user views the Buildings form, a field for Location is missing. You create the field, but the user cannot see it.
You need to make the Location field visible to the user. What should you do?

  • A. Add the Location field to the Buildings view.
  • B. Publish customizations.
  • C. Change privileges to the user’s security role.
  • D. Create a new Buildings form.

Answer: B

NEW QUESTION 21
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